I coach people who are carrying something: a team, a decision, a change at work or at home that won't wait. Often that's leaders under pressure, making calls without full information. It starts with listening. Nobody's rushed or judged, so what comes up is what actually matters rather than what's tidy.
I don't hand people answers. My questions get them looking from angles they'd ruled out, and examining the beliefs under their behaviour. Each session opens with a recap of the last, so progress is visible and accountability stays.
Before coaching I was at JP Morgan and worked in organisational development. I come from a refugee background too, which left me with a realistic sense of what people can carry and come back from.